COVID-19 update: The Leprosy Mission Shop


4 August 2020 – 

The Leprosy Mission Shop will continue to operate and accept all orders via online, phone and mail. You can still send your order through the mail to be processed by our team.

Our shop at Box Hill will continue to be closed for the duration of stage 4 restrictions in Melbourne.

10 July 2020 – 

The Leprosy Mission Shop will continue to operate and accept orders – however, our shop at Box Hill will be closed for the duration of stage 3 restrictions in Melbourne (until at least 19th August).

You can still place your order via our online shop or by phone or mail.

15 April 2020 – 

Australia Post regrets to inform customers that due to reductions in air freight capacity, there may be delays on the letters and parcels network that Australia Post operates around the country, particularly to regional and rural communities.

Delays will mean:

  • Priority Mail services may be suspended
  • The delivery time for Perth and Brisbane may increase by up to five days
  • The delivery time for North Queensland may increase by up to seven days
  • The delivery times for Tasmania may increase by three days
  • That Next Day Express Post Services into regional and rural communities may not be able to be maintained

Australia Post is exploring all available transport alternatives and options, and working with the Australian Government, to minimise resulting impacts for customers. Click here for more info.

24 March 2020 – Australia Post is experiencing international delivery delays due to the coronavirus COVID19. Australia Post is working with partner airlines and other postal operators to move items as quickly as possible. However due to the ever-changing situation, delays may occur in all destination countries. Click here for more info.


COVID-19 (coronavirus) is having a significant impact on the lives of Australians and across the world. It is an increasingly challenging time with the escalating response required to contain its spread.

The Leprosy Mission Shop is currently operating as normal. In order to continue operating, but also taking some precautions, effective from Wednesday 18th March, our national office in Box Hill has minimised the number of staff that come to the office, in line with social isolation advice from the government. Other staff are working from home. At the same time, we have asked our volunteers, suppliers and shoppers to please not visit the office or onsite shop until further notice.

Online Shopping and Donations will still be processed, however, there may be unforeseen delays in processing time in this changing environment, so you may receive your parcel and/or receipt later than usual.

We may also be subject to supplier delays, stock shortages and Australia Post delivery terms and conditions out of our control, particularly if sending your items overseas. The full terms and conditions of shopping with The Leprosy Mission Australia can be found online.

Thank you for your understanding and patience. And thank you for your continued support for people affected by leprosy.


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